CLICK & COLLECT
What's Click & Collect?
Click and Collect is online shopping that you select to pick up the order at the store with free delivery and no minimum purchase.
"Same Day Click & Collect"
Now in More Store!
Get order at the store in the same day when select Click & Collect and Pay before 11 AM. *Only participating stores
New! Same Day Click & Collect expanding to 8 more stores in Bangkok.
*Remarks for SAME DAY CLICK & COLLECT
• Order will be sent to the store in the evening of the same day. Please wait for order arrival email.
• For order after 11 AM, you will get the order in the evening next day.
• For alteration, order will be arrived at the store in 2-5 business days.
• Please go to store and pick up within 14 days after order arrived at store.
• Certain items may not be eligible for Same Day Click & Collect.
4 EASY STEPS
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1
SELECT CLICK & COLLECT
SELECT CLICK & COLLECTAdd products to cart and go to checkout page. On delivery option, select Click & Collect.
Add products to cart and go to checkout page. On delivery option, select Click & Collect. -
2
CHOOSE THE STORE
CHOOSE THE STORESelect the most convenient store for pickup in the 'FIND A STORE' search bar. If you wish to use ‘Same Day Click & Collect‘, please insert 'Same Day' to find the selected store and place an order before 11 AM.
Select the most convenient store for pickup in the 'FIND A STORE' search bar. If you wish to use ‘Same Day Click & Collect‘, please insert 'Same Day' to find the selected store and place an order before 11 AM. -
3
COMPLETE PAYMENT
COMPLETE PAYMENTProceed to payment option. Payment can be made by credit/debit card or PAY IN STORE within 2 hours.
Proceed to payment option. Payment can be made by credit/debit card or PAY IN STORE within 2 hours. -
4
PICKUP AT STORE
PICKUP AT STOREBe notified by your ready-for-pickup email and collect your order at store.
Be notified by your ready-for-pickup email and collect your order at store.
Click & Collect Benefits
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1. Skip the long lines at the store
by shopping online easily and selecting
"Click & Collect". -
2. Extra size available from XS - 3XL and special lengths at Online store.
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3. Wide range of products
and special collections.
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4. Free delivery
without minimum spending! -
5. Pick it up from your nearest UNIQLO store
at your convenience. -
6. You can try it on at the store after picking up.
If the size does not fit, the product can be exchanged.*※Exchange is limited to in-stock products at the store. If customer would like to change to other items, the product must have the same value or higher by paying the price difference.
FAQ
Click and Collect is a delivery option for online ordering which offers a convenient way for you to collect your online orders in store with free delivery. You can shop online anytime, and our online warehouse will ship your order to any of our UNIQLO Thailand stores for you to collect.
Get order at the store in the same day when select Click & Collect and Pay before 11 AM. Pick up products at participating stores after 6PM* (with Terms and Condition applied). Read more
Yes, we can happily confirm that you can now shop online and collect your order from any of our UNIQLO Thailand stores. This delivery option is free for all orders and there is no minimum spend required. Please note, your Click and Collect order will be sent from our online warehouse to the store you have chosen within 2-5 business days.
1. At Checkout, choose [Click & Collect] in [Delivery Option].
2. Find your nearest store by searching by Suburb, state or postcode. Clicking [SELECT] at your desired store and then [PICK UP IN THIS STORE].
3. Proceed to payment option and checkout
4. Waiting the email to confirm that you can pick up in the store.
The expected delivery time frames to stores for collection is 2-5 business days. Once your order is ready for collection, you will receive an email notification that you will need to present when you collect your order in store. Once you have received this notification, you will have 14 days to collect your order.
Once your order is ready for collection, you can approach any staff member for assistance.
1. Present QR code from this email to store staff.
2. Please show your email notification, your printed order history, or a screenshot of either at the cashier counter.
You have within 14 days of receiving the notification to collect your order.
If an order is not collected within the 14 days, the order will be cancelled and returned to our warehouse. A full refund will then be processed back to the same method of payment.
You are welcome to have someone else collect your order on your behalf, as long as they have your order number and a copy of your original email notification with QR Code.
You can exchange your Click & Collect order at any nationwide store within 30 days. Alternative, you may choose to return by postal to return department. Please refer to our refunds and exchanges policy.
Remark: Pay-In-Store order is required to be returned at the store you made payment only
Unfortunately, once your Click & Collect order has been processed online, no changes can be made. However, you can exchange the item upon collection or return to return department.