CONTACT US
Please contact us at customerservice.my@uniqlo.com.my if require any assistance about bulk purchase or your order. Alternatively please click here to leave a message. Our Customer Centre team will get back to you within the next 24 hours.
Contact Centre service hours: Monday – Sunday, 9:00 AM – 6:00 PM
Contact Centre service hours: Monday – Sunday, 9:00 AM – 6:00 PM
FAQs
What is bulk purchase and how do I qualify?
- Bulk purchase is a special online discount of 10% given to orders of RM5,000 and above, regardless of the number of pieces purchased.
- Bulk purchase discounts are not applicable on Limited Offer, Value Buy and Special collaboration items.
How It Works & Estimated Timeline
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Step 1: Submit the bulk purchase order form
Step 2: UNIQLO confirm the stock availability and send quotation (1-3 working days)
Step 3: Received an email with quotation and payment link**
Step 4: Confirm the quotation and complete the payment (7 calendar days)
Step 5: UNIQLO create order & delivery arrangement (1-3 working days)
Step 6: Received order confirmation & delivery tracking detail
Delivery Timeline: Klang Valley: 1 – 3 working days | Peninsular Malaysia: 2 – 4 working days | Sabah & Sarawak: 3 - 6 working days
Are there any exchange or refund allowed for bulk purchase?
- All Goods sold are non-refundable and non-exchangeable.
- Customer is advised to inspect the items within 7 days to ensure no damage or defective Goods upon delivery and before any embroidery or alteration is done.
- In the event that the Goods are found to have manufacturing defect, they can be exchanged within thirty (30) days from the date of Collection subject to the following conditions:
1) The tax invoice is available &
2) The Goods are in the new and original condition with price tag and sticker attached.
Delivery Timeline: Klang Valley: 1 – 3 working days | Peninsular Malaysia: 2 – 4 working days | Sabah & Sarawak: 3 - 6 working days
Bulk Purchase Terms & Conditions
- Click here to read the terms and conditions