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Service update

Service update
At UNIQLO, we’re always improving and adding new services based on your feedback.
Check out new features that make shopping online easier than ever.

Latest Updates

UPDATE #07 The home screen on the app is now easier to understand

Compatible environments:
UNIQLO app
I don’t know which menu to look at to find the products I want
You Asked. We Listened!
A menu guide is now displayed on the app home screen.
Even if you’re a first-time user, you can see at a glance where to find the home screen, product list, account details, favorites menu and more.
When you open the app, the menu guide will appear for a certain time to show you the menu contents.

When you open the app, the menu guide will appear for a certain time to show you the menu contents.

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We're always making improvements based on your feedback.

UPDATE #06 You can now stop videos on our site

Compatible environments:
Desktop site, mobile site, UNIQLO app
Videos require a lot of data. I want to limit videos when I'm using mobile data
You Asked. We Listened!
You can now stop videos playing on the home page or product pages using a button on the screen.
You can also change the video playback settings from “Video automatic playback” in the app settings. (The default setting is “Play only when connected to Wi-Fi”)
Stop videos using a button on the screen.

Stop videos using a button on the screen.

Tap on “Settings” on the My Account screen to see the default video playback setting.

Tap on “Settings” on the My Account screen to see the default video playback setting.

Tap on “Video automatic playback”

Tap on “Video automatic playback”

To change the playback settings.

To change the playback settings.

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Your vote will help us improve our services.
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Feedback
We're always making improvements based on your feedback.

UPDATE #05 Product images are now larger and clearer

Compatible environments:
Desktop site, mobile site, UNIQLO app
I wish I could see images in a bigger view.
You Asked. We Listened!
We’ve changed the size of product images, so you can easily see the features and how the product looks.
*Not applied to all products yet
We’ve changed our product images from square to rectangular images.

We’ve changed our product images from square to rectangular images.

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Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

UPDATE #04 We’ve updated the product list screen

Compatible environments:
Desktop site, mobile site, UNIQLO app
I want to know product details like features, specifications, and fabrics
You Asked. We Listened!
See the full product lineup, latest videos, and product features while you shop.

You can now see product features and images on the product list screen.

You can filter by category from the product lineup.

You can view detailed information by tapping a button.

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Feedback
We're always making improvements based on your feedback.

UPDATE #03 Find what you’re looking for more easily

Compatible environments:
Desktop site, mobile site, UNIQLO app
I wish I could find the products I want more simply and intuitively
You Asked. We Listened!
Tap on the magnifying glass icon to see information like product categories, sale items, new arrivals, featured products, and special collections.
If you’re looking for a product, tap on the magnifying glass icon.

If you’re looking for a product, tap on the magnifying glass icon

To display the product categories.

To display the product categories.

Scroll down to see information like sale items, new arrivals, featured products, and special collections.

Scroll down to see information like sale items, new arrivals, featured products, and special collections.

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Feedback
We're always making improvements based on your feedback.

UPDATE #02 A banner will appear on the home page, category page, and product pages during LIVE STATION events

Compatible environments:
UNIQLO app
I wish the app would notify me when a live stream is happening
You Asked. We Listened!
Tap on the notification banner displayed during LIVE STATION events to watch the live stream.
Tap on the banner at the top of the page

Tap on the banner at the top of the page

To watch the live stream.

To watch the live stream.

*This service can only be used on the UNIQLO app. It is not available on the mobile site or desktop site. Please use the UNIQLO app.

Tell us if you like this update!

Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

UPDATE #01 Find sustainability information on the product page

Compatible environments:
Desktop site, mobile site, UNIQLO app
I would like more information about international factory standards and how UNIQLO's clothes are made
You Asked. We Listened!
You can see information related to sustainability, such as how the raw materials are sourced and where the production process takes place.
Go to “Impact” and tap on “Production” to display information about the location and factory where the product was made.
Scroll down to "Impact" on the product page and tap on "Production".

Scroll down to "Impact" on the product page and tap on "Production".

Tap on "Production" to see information about the location and factory where the product was made.

Tap on "Production" to see information about the location and factory where the product was made.

Tell us if you like this update!

Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

Tell us what you think

If there's a service or feature you'd like to see, please let us know.

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