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Service update

Service update
At UNIQLO, we’re always improving and adding new services based on your feedback.
Check out new features that make shopping online easier than ever.

Latest Updates

UPDATE #05 June 2025 Find what you’re looking for more easily

Compatible environments:
Desktop site, mobile site, UNIQLO app
It is difficult to find where the product categories are, and it is hard to get to the products you want.
You Asked. We Listened!
Tap on the magnifying glass icon to see information like product categories, sale items, new arrivals, featured products, and special collections.
If you're looking for a product, please tap on the menu button（mobile site）.

If you're looking for a product, please tap on the menu button（mobile site）.

If you're looking for a product, please tap on the menu button（UNIQLO app.）

If you're looking for a product, please tap on the menu button（UNIQLO app.）

It will display the product categories.

It will display the product categories.

Scroll down to see information like sales, new arrivals, featured products, and special collections.

Scroll down to see information like sales, new arrivals, featured products, and special collections.

Tell us if you like this update!

Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

UPDATE #04 June 2024 You can now stop videos on our site

Compatible environments:
Desktop site, mobile site, UNIQLO app
Videos require a lot of data. I want to limit videos when I'm using mobile data
You Asked. We Listened!
You can now stop videos playing on the home page or product pages using a button on the screen.
You can also change the video playback settings from “Video automatic playback” in the app settings. (The default setting is “Play only when connected to Wi-Fi”)
Stop videos using a button on the screen.

Stop videos using a button on the screen.

Tap on “Settings” on the My Account screen to see the default video playback setting.

Tap on “Settings” on the My Account screen to see the default video playback setting.

Tap on “Video automatic playback”

Tap on “Video automatic playback”

To change the playback settings.

To change the playback settings.

Tell us if you like this update!

Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

UPDATE #03 June 2024 The UNIQLO app now has a “Refer a Friend” feature

Compatible environments:
UNIQLO app
I want to introduce the UNIQLO app to my friends. I wish there was a referral reward.
You Asked. We Listened!
When you refer a friend, you will both get a discount of 500 yen on online purchases.
*Terms and conditions apply to the referral incentive discount. Please refer to the FAQ page for details.
Log in to your account and then tap on the “Refer a Friend” banner on the membership page.

Log in to your account and then tap on the “Refer a Friend” banner on the membership page.

Copy the referral code and send it to your friend. If your friend enters the referral code when registering, they will receive the discount. If your friend meets the conditions, you will get a discount, too.

Copy the referral code and send it to your friend. If your friend enters the referral code when registering, they will receive the discount. If your friend meets the conditions, you will get a discount, too.

*This service can only be used on the UNIQLO app. It is not available on the mobile site or desktop site. Please use the UNIQLO app.

Tell us if you like this update!

Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

UPDATE #02 June 2024 Product images are now larger and clearer

Compatible environments:
Desktop site, mobile site, UNIQLO app
I wish I could see images in a bigger view.
You Asked. We Listened!
We’ve changed the size of product images, so you can easily see the features and how the product looks.
*Not applied to all products yet
We’ve changed our product images from square to rectangular images.

We’ve changed our product images from square to rectangular images.

Tell us if you like this update!

Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

UPDATE #01 June 2024 We’ve updated the product list screen

Compatible environments:
Desktop site, mobile site, UNIQLO app
I want to know product details like features, specifications, and fabrics
You Asked. We Listened!
See the full product lineup, latest videos, and product features while you shop.
You can now see product features and images on the product list screen.

You can now see product features and images on the product list screen.

You can filter by category from the product lineup.

You can filter by category from the product lineup.

You can view detailed information by tapping a button.

You can view detailed information by tapping a button.

Tell us if you like this update!

Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

Tell us what you think

If there's a service or feature you'd like to see, please let us know.

Tell us what you think Feedback

*We will not respond individually to comments posted here.

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