How can I download the UNIQLO App?

You can download the UNIQLO app from the App Store for iOS and Android. The app supports iOS 9.0 or newer and Android 4.4 or higher.


How do I link my account?

To link your account, tap MY ACCOUNT > SETTINGS and sign in with your UNIQLO account. If you do not have one, you can register for one in the app.

Do I have to link my account on the app?

Yes! You can't receive special offers, e-receipts, and more without linking your account to the app. If you do not link your account, your e-commerce and app profiles will not be connected and you cannot view purchase history, get coupons, and more.

What is my membership ID barcode?

Your membership ID barcode shows your personal membership number. You can use this barcode in a UNIQLO store to track purchases, receive coupons, and more. Note: your membership barcode number and e-commerce account number may be different — don’t worry! You will still receive coupons, notifications, and more if your account is linked.

Do I have to enable push notifications for the app?

For the latest news, coupons, and more, you must enable push notifications on your phone.


How do I use coupons in the UNIQLO app?

You can use coupons by redeeming them on the app or showing them to the cashier during checkout at a UNIQLO store. To use a coupon, you must connect the app with your UNIQLO.com account. If you do not have an account, you can register for one on the UNIQLO website.

Coupons are displayed on the coupon list screen in the app. To use in store, select the coupon that you would like to use and show it to the cashier during checkout at a UNIQLO store. You cannot reuse a coupon after it has been redeemed.
Please Note:

  • The same coupon cannot be used both online and in store.
  • Coupons cannot be transferred to a third party.
  • Coupons cannot be exchanged for cash.
  • Coupons cannot be used on past purchases.
  • You cannot use a coupon on a transaction in which the price of the transaction is less than the coupon amount.
  • If the total sum of products is under the discount price of a coupon after you make a return, the coupon cost will be subtracted from your refund.
  • Coupons cannot be reissued if accidentally used or expired.
  • Please read all fine print on coupons before use, taking note of expiration dates.
  • If a return is made for a transaction that used a coupon, the coupon will not be reissued.

What is purchase history?

Your purchase history is a list of past purchases you have made both online and at UNIQLO stores.

I just bought something. When will it show in my purchase history?

To ensure an item is added to your purchase history, show your membership barcode on the UNIQLO app to the cashier when checking out at a UNIQLO store. The purchase history will be updated to show your new purchase approximately 24 hours later.

Can I add past orders to my purchase history after I download the app?

No, you cannot add products to your purchase history after you have purchased them.

A product I purchased at a store isn’t showing up in my purchase history. What happened?

For an item to be reflected in your purchase history, you must show your membership barcode on the UNIQLO app to the cashier when checking out at a UNIQLO store.

How does returning items affect my purchase history? Can I return or exchange products on the purchase history screen?

The return and exchange of products will not be reflected in purchase history. If you want to return or exchange products, please show the receipt you received when you purchased the product at a store.

How do I find products?

To search for products, tap the magnifying glass in the product search. You can search by keyword and narrow down the results by category and color.

How do I check store inventory?

Choose the size and color of the product you’re looking for, and inventory results will be displayed. Please note that we do not accept reservations on instore merchandise.

How are the stores near me displayed on the app?

If location services are turned on in the UNIQLO app, the closest stores to you will be listed in order of increasing distance.

Where can I find information about my UNIQLO store?

Searching for the nearest store will show you locations, telephone numbers, and more about your closest UNIQLO store. You can search stores from here. In addition, if you choose a “My Store” in your UNIQLO app, you can receive special news from that store.