SHIPPING

SHIPPING OPTIONS + COSTS

METHOD COST EXPECTED DELIVERY ELIGIBILITY
STANDARD $5 3-7 business days

All U.S. states, excluding Alaska and Hawaii.

Please allow up to 5-9 BUSINESS DAYS for shipping to Alaska and Hawaii.

Free Shipping on Orders over $75

TWO DAY $17 2 - 3 business days

All U.S. states, excluding Alaska and Hawaii.

EXPRESS $22 1 - 2 business days

All U.S. states, excluding Alaska and Hawaii.

Expected delivery dates are valid for orders placed by 3 PM EST Monday – Friday.

Please allow an extra day for orders placed after 3 PM EST or on weekends and holidays.

IN STORE PICK UP FREE 3-7 business days

More info about In Store Pick Up HERE.
You will be notified via email when your package is ready for pickup.

Tax Incurred

Please note: taxes may be applied to shipping cost depending on shipping destination.

Please note that if your order includes any alteration/hemming on pants or jeans, your order may take an additional 2-4 days from the above estimate.

US TERRITORIES & MILITARY

At this time, we are unable to ship to military addresses and some U.S. territories including Guam, Puerto Rico, and the U.S. Virgin Islands.

INTERNATIONAL SHIPPING

At this time, we only ship to the contiguous 48 states, Hawaii, and Alaska.

I RECEIVED MULTIPLE BOXES. DID I GET CHARGED MULTIPLE DELIVERY FEES?

We know you are excited to receive your order. To ensure UNIQLO exceeds your expectations, we will occasionally ship items in an order separately. Please rest assured, we will only charge one delivery fee per order regardless of the number of boxes received.

IN STORE PICK UP

Note: For most up-to-date expected delivery times, please check our shipping information

What is In Store Pick Up?

In Store Pick Up provides you with a more convenient way for you to pick up your UNIQLO online orders, giving you full peace of mind as to when you will receive your order without having to worry about not being home and missing the delivery. Plus, having your order shipped to the store is free of charge.

Our online store offers a much more extensive range of products that are not available in stores, such as extended sizes (in select products), custom shirts, and the UNIQLO maternity and baby ranges of products. While these are not available in store, you can use our In Store Pickup service to place orders for these items and product ranges. All details of the service are listed below.

In Store Pick Up is available in selected UNIQLO stores, with more store locations coming soon:

 

Please Note: when selecting “In Store Pick Up” at checkout some store locations may be temporarily unavailable due to high demand or limited storage space.

How does it work?

Go to UNIQLO.com and start shopping. Choose the In Store Pick Up option at checkout. Pick up your order in store as early as three business days later. You will be notified via email once your package arrives in store.

How much does it cost?

In Store Pick Up is FREE. There is no cost to you. You’ll get free shipping on all In Store Pick Up orders.

What happens once my order has been placed?

Once your order has been placed, you will receive an email acknowledging your order. When your order arrives in store, you will receive an email notifying you that your package is ready for pick up.

In Store Pick Up orders placed on holidays & during inventory days

Please note that all In Store Pick Up orders placed before or on a holiday, during inventory days, or during days in which stores are holding special events will require an additional business day to the estimated delivery date.

Will I be notified when my order arrives in store?

Yes, you will receive an email notification once your order arrives in the store and is ready for pick up.

What should I bring to pick up my order?

Please bring your pickup email and a photo I.D. to pick up your order. When you arrive at the store, please speak to a store associate to assist you with picking up your order.

How long do I have to pick up my order?

You have seven calendar days to pick up your order after you receive a ready for pick up email. A reminder email will be sent if you do not pick up your order within four days.

What happens if I do not pick up my order?

Orders not picked up within seven days will be returned to the distribution center. Please allow up to 28 days from when the package is received by the warehouse to see your refund. We will send you an email once we have completed the refund process.