SHIPPING


What is your shipping policy?

- All orders will require a signature upon delivery.

- Delivery methods including lead times and shipping fees are as follows.

Method Shipping Time Min. Purchase Rate
Door-to-Door 1-3 working days (1) From 1,500 THB (3) Free
Below 1,500 THB (3) 100 THB packaging fee
Same Day Delivery Service Area
Conditions
Same day delivery from 4:00 pm – 7:00 pm, when order before 11:30 am. (2) From 1,500 THB (3) 100 THB packaging fee
Below 1,500 THB (3) 200 THB packaging fee
Click & Collect Stores List
Conditions
Next day delivery to the store, when order before 2:30 pm. (4) No minimum Free
(1) Working Day means Mondays to Fridays, excluding Public Holidays.

(2) Same Day means Mondays to Saturdays, excluding Sundays and Public Holidays.

(3) Minimum purchase is the order amount after discount + 7% VAT.

(4) When order before 2:30 pm, the order will be delivered to your selected store the next working day.

SAME DAY DELIVERY DETAILS
- The options are available on first-come-first serve basis. It will only appear as an options between midnight to 11:30AM. If the option is not available, this means that the schedule is fully booked for the day.
- The delivery time will be between 16:00 PM-19:00 PM.
- It is only available for 15 zip codes in Bangkok are as follows.

ZIP Code District
10100 POM PRAP SATTRU PHAI/SAMPHANTHAWONG
10110 WATTANA
10120 BANG KHOLAME/YANNAWA
10200 PHRA NAKHON
10230 LAT PHRAO/KHANNA YAO
10240 BANG KAPI/BUNG KUM/SAPHAN SUNG
10250 SUANG LUANG/PRA VET
10260 BANG NA/PHRA KHANONG
10300 DUSIT
10310 WANGTHONG LANG
10320 HUAI KHWANG
10330 PAHTUM WAN
10400 DING DAENG
10500 BANG RAK
10900 CHATUCHAK

UNIQLO doesn’t deliver the products by itself and third party delivery companies are responsible for the delivery. UQTH is not a counterparty or contracting party with the customer for the delivery service of the products.

How can I track my order?

Please locate your tracking number from the delivery confirmation email or by logging into your account. Go to http://quantiumsolutions.com/th-en/ and enter your tracking number to see the status of your order delivery. Please allow some time for the website to reflect the status of the order. This could take a few hours after you receive the delivery confirmation email.

How do I receive my order if I am not home?

If you are not at home to receive your items, a notification card will be dropped in your mailbox.

I haven’t received my order.

Please locate your tracking number from the delivery confirmation email or by logging into your account. Go to http://quantiumsolutions.com/th-en/ and enter your tracking number to see the status of your order delivery. Please allow some time for the website to reflect the status of the order. This could take a few hours after you receive the delivery confirmation email.

If there is a delay, it will be indicated on the carrier's website. In the circumstance that you have not seen a status update of your delivery after a week since receiving the delivery confirmation email, please contact our customer care for further assistance.

I received multiple boxes; did I get charged multiple packaging fees?

We know you are excited to receive your order. In the rare circumstance that you receive more than one box for your delivery, please be assured that we will only charge 100THB per order regardless of the number of boxes received.

Do you offer international shipping?

We're sorry, we only ship to Thailand at this time. If you are staying in other countries, please check out the rest of our UNIQLO sites at the bottom of our website.

 
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