No, unfortunately we only provide service for length alteration.

Orders with alterations will take an additional 1-4 working days from the estimated normal delivery lead time, excluding public holidays and weekends. (normal delivery time 1 - 4 working days)

Once your online order is ready for shipping, you will receive an email with NinjaVan’s Tracking number.

Same day delivery click and collect service is not applicable to orders with alteration service.

We do not offer lengthening service. The product cannot be lengthened after it has been altered. We are also not able to lengthen a product to longer than its original length.

If you need to shorten your pants again after the first alteration, you may visit any of our local retail stores and request for another alteration. Kindly bring along your tax invoice as a proof of purchase. Our store staff will assist you.

Yes. Please visit any of our local retail stores and ask our staff for assistance. Kindly bring along your tax invoice as a proof of purchase. All our Uniqlo outlets offer alteration service, so you can pop into whichever store that is most convenient for you.

Products that have been altered are not eligible for return or exchange.

In the unlikely event that you have received incorrect or manufacturing defect product(s), you may contact our customer care team via ‘Chat Support” button or email us for assistance.