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Service Update

Service update
At UNIQLO, we’re always improving and adding new services based on your feedback.
Check out new features that make shopping online easier than ever.

Update your UNIQLO App now to enjoy the new features

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Latest Updates

UPDATE #01 June 2026
Find Your Products Easier!
NEW

Compatible environments:
Desktop site, Mobile site, UNIQLO App
The button at the bottom center that functions to display clothing categories is not easy to notice.
You Asked. We Listened!
Tap on the menu icon to see information like product categories, sale items, new arrivals, featured products, and special collections.
If you're looking for a product, please tap on the menu button at the top right (for mobile site).

If you're looking for a product, please tap on the menu button at the top right (for mobile site).

If you're looking for a product, please tap on the menu button at the bottom right (for app).

If you're looking for a product, please tap on the menu button at the bottom right (for app).

It will display the product categories.

It will display the product categories.

Scroll down to see information like sales, new arrivals, featured products, and special collections.

Scroll down to see information like sales, new arrivals, featured products, and special collections.

Tell us if you like this update!

Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

UPDATE #02 June 2026
Now Featuring Product Videos
NEW

Compatible environments:
Desktop site, Mobile site, UNIQLO App
Sometimes it's hard to picture how something will fit from just a photo; videos would help me decide faster.
You Asked. We Listened!
Selected UNIQLO products now feature videos to help you see how our clothes move and fit in real life. From the texture of fabric to the way a piece fits as you walk. These short clips bring LifeWear to life.
(For App)
Make sure to set "Video Automatic Playback" to "Always Play" or "Play Only When Connected to Wi-Fi" in your UNIQLO App so the video can be displayed.
Open menu "Membership", navigate to "Settings", then choose "Video Automatic Playback".
You can now find videos of selected products while shopping.

You can now find videos of selected products while shopping.

Tell us if you like this update!

Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

UPDATE #03 June 2026 Back in Stock Notification

Compatible environments:
Desktop site, Mobile site, UNIQLO App
I hope in the future additional information can be provided on when a product will be restocked.
You Asked. We Listened!
You can now know when a product is back in stock.
You can click the Notify Me button when certain sizes are out of stock.

You can click the "Notify Me" button when certain sizes are out of stock.

If you are not logged in when you click the 'Notify Me' button, a pop-up prompt will encourage you to log in.

If you are not logged in when you click the 'Notify Me' button, a pop-up prompt will encourage you to log in.

After logging in, the pop-up prompt will display detailed back in stock information. This process will allow customers to receive a notification when the product becomes available.

After logging in, the pop-up prompt will display detailed back in stock information. This process will allow customers to receive a notification when the product becomes available.

Tell us if you like this update!

Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

UPDATE #04 June 2026
Track Your Order in App
NEW

Compatible environments:
Desktop site, Mobile site, UNIQLO App
Fix the order status when updating the order journey.
You Asked. We Listened!
When you shop online at UNIQLO, you can now track your order right to your doorstep with real-time delivery updates in your app and website (PC & smartphone).
You can view the status of your order anytime at UNIQLO.

You can view the status of your order anytime at UNIQLO.

Tell us if you like this update!

Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

UPDATE #05 June 2026
Order Tracking Push Notification
NEW

Compatible environment:
UNIQLO App
What's the point of having an online purchase app with Click & Collect if it doesn't have at least clear information notification?
You Asked. We Listened!
You can now turn on app notification for any update regarding the status of your order.
Be sure to allow your app to receive app notification so you can receive update from your UNIQLO App.

Be sure to allow your app to receive app notification so you can receive update from your UNIQLO App.

Tell us if you like this update!

Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

UPDATE #06 June 2026
Return Status
NEW

Compatible environments:
Desktop site, Mobile site, UNIQLO App
UNIQLO, please provide information regarding the status of the order I have returned.
You Asked. We Listened!
When you return a product, you can now track the return status.
Check your order details for the update of your return status.

Check your order details for the update of your return status.

Tell us if you like this update!

Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

UPDATE #07 June 2026
Invoice
NEW

Compatible environments:
Desktop site, Mobile site, UNIQLO App
Can I get the invoice file PDF for my online order?
You Asked. We Listened!
You can now check the Invoice of your purchase in your account.
You can view the Invoice in your order detail menu.

You can view the Invoice in your order detail menu.

Tell us if you like this update!

Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

UPDATE #08 June 2026
Purchase History Filter
NEW

Compatible environments:
UNIQLO App
It’s hard to search products I’ve bought in the past, so I have trouble finding products I want to look at again.
You Asked. We Listened!
We’ve added a filter button to your Purchase History. Now, you can filter your past purchases by gender, category, or year.
Log in, go to your Membership, then select Purchase History and click Purchased Products, then tap the Filter button.

Log in, go to your Membership, then select Purchase History and click Purchased Products, then tap the Filter button.

Use the filter function to find your products based on your criteria.

Use the filter function to find your products based on your criteria.

Tell us if you like this update!

Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

UPDATE #09 June 2026
Improved Product Category Description
NEW

Compatible environments:
Desktop site, Mobile site, UNIQLO App
It’s difficult for me to find product categories or information about them.
You Asked. We Listened!
We’ve improved the category page layout to help you navigate and discover product information more easily.
You can now quickly check the information you need, including product features and detailed descriptions.

You can now quickly check the information you need, including product features and detailed descriptions.

Use the color buttons on the product list to view the product in different colors. You can also swipe the images.

Use the color buttons on the product list to view the product in different colors. You can also swipe the images.

Tell us if you like this update!

Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

UPDATE #10 June 2026
Improved Category Navigation
NEW

Compatible environments:
Desktop site, Mobile site, UNIQLO App
I have difficulty finding a product because I don’t know which category it belongs to.
You Asked. We Listened!
The navigation menu is now easier to use, making it simpler to find the products you need.
Tap the category on the navigation.

Tap the category on the navigation.

Then swipe and tap the category icon or name to open the desired category page.

Then swipe and tap the category icon or name to open the desired category page.

Tell us if you like this update!

Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

UPDATE #11 Coming Soon
Order & Pick
NEW

Compatible environments:
Desktop site, Mobile site, UNIQLO App
Your pay in store in apps is not automatically allow us to receive the product directly in the store, making us have to wait longer.
You Asked. We Listened!
Use Order & Pick when you need something in a hurry. Orders can be pick up starting from 2 hours after payment at selected stores, during operating hours.

Select the product you want, choose your preferred store, click "Order & Pick" and add to cart for check out.

Tell us if you like this update!

Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

Tell us what you think

If there's a service or feature you'd like to see, please let us know.

Tell us what you think Feedback

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