RE.UNIQLO STUDIO
We’ve launched the RE.UNIQLO STUDIO so you can enjoy wearing your UNIQLO clothes for longer.
RE.UNIQLO STUDIO helps extend the use of UNIQLO garments through repair, remake and donation services
Remake
Remake your UNIQLO clothes into fresh new items or customise them however you like. With our clothing alternations and repurposed clothing options, you can transform used clothes.
Remake / SASHIKO
Customize your UNIQLO clothes to create one-of-a-kind pieces
Traditionally, Japanese SASHIKO* involved embroidering clothes with geometric patterns to repair or fortify them or to provide better protection against the cold. We seek to customize your LifeWear by incorporating this approach and providing additional design features and functionality so you can enjoy wearing your clothes for longer. If you have any UNIQLO clothes that you no longer wear because they have holes in them or they have some frayed areas, please bring them to the RE.UNIQLO counter.
*SASHIKO is only available at UNIQLO Via del Corso.
Click here to see all the designs
*Oxford shirts, denim jackets, jeans, and other UNIQLO products purchased in the past or purchased at the store on the day are eligible.
*Only items that can be identified as UNIQLO products are eligible.
*Collaboration products are not eligible.
*Embroidery and stitching may not be available depending on the material and location. Please consult with our staff for details.
How to Order:
Bring Your Items
Bring in the item you want to repair or remake, or purchase a product in-store.
Choose Your Service
Decide on the type of repair or remake, the thread color, design, and other details.
Pick Up
Please visit the store on the same day or from the following day onward to collect your finished item. The number of days required may vary depending on the service and store capacity.
Notes
Terms and conditions.
When ordering our repair and remake services, we will regard that you have agreed to the following terms and conditions.
・Depending on the type of material, the nature of the damaged area, and the condition of the clothes,
the repair might not turn out exactly as you imagined. In such cases, we do not offer a refund.
・If we do not have the same color thread, we will match the thread to the fabric as closely as possible.
Regarding pickup of items
※We will inform you of the date of delivery at the time of acceptance.
※Depending on the reception status, the service may be delivered the next day or later.
※SASHIKO service may take from 3 days to 2 weeks, depending on the contents of the order and reception conditions.
Please pick up your repaired / remade items within 6 months of the pickup date conveyed at the time of ordering the repair service.
If you are unable to pick up the item by the due date, it will be recycled under our RE.UNIQLO program.
You will need to bring your customer receipt with you when coming to pick up repaired / remade items, so please keep your receipt in a safe place.
Regarding Returns, Exchanges and Compensation
We do not accept returns or exchanges of repaired or remade items.
If there is any problem with the repaired area after you have picked up your item, we will repair the damaged area again free of charge if it falls within 30 days of pickup and you still have your customer receipt.
If the damaged area worsens or the item is soiled or spoiled due to circumstances at the repair site and we are unable to restore it to its original condition, we will compensate you by exchanging the item for something of equivalent value sold in the store.