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Service update

Service update
At UNIQLO, we’re always improving and adding new services based on your feedback.
Check out new features that make shopping online easier than ever.

UPDATE #09 Apr 2026 The home screen has been newly updated.

Compatible environments:
Desktop site, mobile site, UNIQLO app
I can't find the category menu, so it's difficult to search for products.
You Asked. We Listened!
We've updated the home screen so you can find categories and search for products easily. Now you can simply start shopping from your favorite category pages.

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We're always making improvements based on your feedback.

UPDATE #08 Apr 2026 We've made it easier to shop unisex styles.

Compatible environments:
Desktop site, mobile site, UNIQLO app
Male models are shown on the women's page, so I was confused and bought a unisex product thinking it was women's sizing.
You Asked. We Listened!
The product list page now shows images for men and women. For sizes of unisex products, we've indicated in the product description whether the style is available in men's or women's sizing.

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We're always making improvements based on your feedback.

UPDATE #07 January 2026 Find what you’re looking for more easily

Compatible environments:
Desktop site, mobile site, UNIQLO app
I can't find the product I'm looking for if I don't know what category it's in.
You Asked. We Listened!
Tap the category button to switch to the product list page, where you can browse our product range to find the item you want.

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Your vote will help us improve our services.
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Feedback
We're always making improvements based on your feedback.

UPDATE #06 Nov 2025 Find what you’re looking for easily on the product list page.

Compatible environments:
Desktop site, mobile site, UNIQLO app
It’s difficult to find where the product categories are, and I can never get to the product I want.
You Asked. We Listened!
Use the colored buttons on the product list page to switch between product photos, making it easier to find products. The new design of the product list page means you can view all kinds of product information while you shop.

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Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

UPDATE #05 Oct 2025 It’s now easier to find products you’ve previously purchased.

Compatible environments:
Desktop site, mobile site, UNIQLO app
It’s hard to search products I’ve bought in the past, so I have trouble finding products I want to look at again.
You Asked. We Listened!
We’ve added a filter button in your purchase history. Now you can filter your previous purchases by gender, category, or year of purchase.

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We're always making improvements based on your feedback.

UPDATE #04 June 2025 Find what you’re looking for more easily

Compatible environments:
Desktop site, mobile site, UNIQLO app
It is difficult to find where the product categories are, and it is hard to get to the products you want.
You Asked. We Listened!
Tap on the magnifying glass icon to see information like product categories, sale items, new arrivals, featured products, and special collections.

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We're always making improvements based on your feedback.

UPDATE #03 June 2024 You can now stop videos on our site

Compatible environments:
Desktop site, mobile site, UNIQLO app
Videos require a lot of data. I want to limit videos when I'm using mobile data
You Asked. We Listened!
You can now stop videos playing on the home page or product pages using a button on the screen.
You can also change the video playback settings from “Video automatic playback” in the app settings. (The default setting is “Play only when connected to Wi-Fi”)

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We're always making improvements based on your feedback.

UPDATE #02 June 2024 Product images are now larger and clearer

Compatible environments:
Desktop site, mobile site, UNIQLO app
I wish I could see images in a bigger view.
You Asked. We Listened!
We’ve changed the size of product images, so you can easily see the features and how the product looks.
*Not applied to all products yet
We’ve changed our product images from square to rectangular images.

We’ve changed our product images from square to rectangular images.

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Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

UPDATE #01 June 2024 We’ve updated the product list screen

Compatible environments:
Desktop site, mobile site, UNIQLO app
I want to know product details like features, specifications, and fabrics
You Asked. We Listened!
See the full product lineup, latest videos, and product features while you shop.

Tell us if you like this update!

Your vote will help us improve our services.
Feedback
Feedback
We're always making improvements based on your feedback.

Tell us what you think

If there's a service or feature you'd like to see, please let us know.

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*We will not respond individually to comments posted here.