Return Policy

Exchange & Refund Policy

  1. We are happy to exchange or refund any product(s) purchased from any UNIQLO INDIA store within 30 days from the date of original purchase, provided they are unused/unwashed, and in the original selling condition, accompanied with original bill, tags, credit/debit card used and its payment slip. The refunds can take up to 30 days to process. If you don’t receive your refund within this time, please contact your bank.
  2. Customers shall not be entitled for exchange or refund of the following products:
    • Innerwear, Swimwear and Socks.
    • Customer requested altered products.
    • Products without the original price tags.
    • Packaged products.
    • Purchases made abroad.
    • Purchase made through/by redeeming any gift card/coupons.
  3. Fees paid for alteration services are non-refundable.
  4. UNIQLO INDIA reserves the right to change this policy from time to time without prior intimation to the Customers. Prior transactions between the Customer and UNIQLO INDIA shall continue to be governed by Policy existing at the time of the original transaction.
  5. Exchanges can only be made for products(s) of equal or lesser value.
  6. In case of manufacturing defect(s), the product should be brought for inspection and perusal to the store within 30 days of purchase along with the original receipt.
  7. UNIQLO INDIA reserves the right to limit or deny returns or exchanges.
  8. All disputes are subject to the jurisdiction of Courts located at New Delhi.
    Customer Care Email: customerservice@uniqlo.in
    Toll Free Number: 1800-102-3800
    Operating hours: 10:00 am - 05:00 pm (Monday-Friday)
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