Online Alteration Service

For online purchase with alteration, the delivery lead time will take an additional 1 day from the estimated normal delivery lead time.

For in store alteration, alteration time may vary from store-to-store depends on the volume of alterations a store has to do within a day.

Kindly visit our store and confirm with our staff member, they will be able to advise you.

Yes, if you need to shorten your pants again after the first alteration, you may visit our UNIQLO stores and request for another alteration.

Kindly bring along your receipt/ invoice as a proof of purchase.

Our store staff will assist you. Additional alteration fee will be charged for second alteration on the same pants.

Products that have been altered are not eligible for return or exchange, so please kindly ensure to measure the right length.

If you have any concerns with how your item was altered or if you have received incorrect or manufacturing defect product(s), you may contact our Customer Support team for further assistance.

Yes, if you wish to have your online purchase be altered, please visit the store directly and kindly bring along your receipt and pants to any UNIQLO stores for alteration.

Please note, we can not send items to our stores directly.