About Click & Collect Service
Click and Collect Process Estimated Time
| Store Area | Estimated Process Time |
|---|---|
| JABODETABEK | Up to 2 Days |
| Jawa (Luar JABODETABEK) | Up to 6 Days |
| Bali | Up to 6 Days |
| Nusa Tenggara | Up to 7 Days |
| Sumatera | Up to 7 Days |
| Sulawesi | Up to 7 Days |
| Kalimantan | Up to 9 Days |
Recommended Items
Outer
T-shirt & Sweater
Shirt
Bottoms
Skirts & Dresses
Outer
Tops
Shirts & Polo
Bottoms
Check Out in 4 Simple Steps!
Step 1: Select Click & Collect
Select Service option at check out page.
Step 2: Select your preferred store
Select your preferred store or use the "Use Current Location" (you may need to turn on your device's GPS) function to search for the nearest store to you.
Step 3: Select your preferred payment method
For Pay In Store: Secure your online order by proceeding to Pay in UNIQLO store within 2 hours.
Step 4: Check for Email Notification
Wait for e-mail notification "Your Click & Collect order has arrived" and then proceed to collect your order in the store with the QR code provided in the e-mail.
Click & Collect FAQ
Your Click and Collect order will be shipped from online warehouse in Jakarta if the order has below conditions:
1. Order for extra size (XS, XXL, 3XL), or2. Order with Gift Wrapping Service / Gift Box, or
3. The product is not available at store / the stock is very limited at store when the order is placed
Therefore, the order needs to the packing and shipping process from warehouse to the store.
No, Click & Collect orders cannot be picked up right away after the payment.
If you haven’t received the email with a barcode and the order status is still “preparing” or “shipped”, that means your order is still processed and not yet ready to be picked up.
Please be willing to wait until you receive the email with a barcode or until the order status is updated to “Ready to Pick Up”.
Please go to the store's cashier and show the email with the barcode or order details on app with the status “Ready for pickup” to our store staff.
Notes: You can also ask a relative or an online driver to pick up the order by informing the person below document and ask them to show it to the store's staff.
- Screenshot of the pickup barcode in the email, or
- Screenshot of the order details showing the status of “Ready for Pickup”.
Please collect your orders within 14 days upon receiving the e-mail notification that your order is ready for collection.
You can either extend the collection holding period or process it for a refund. Please contact our Customer Support for the confirmation.
Help
For more inquiries, please contact us in the FAQ link.
Click & Collect Shopping Benefits at UNIQLO
1. Skip the hassle of lining up at the store!
Just shop online and select delivery option "Click & Collect"
2. Find extra sizes online (XS-3XL)!
Shop extra sizes that are only available in App.
3. Variety of products and special collections
You can find more collections and even future collections, and add them to your personal wishlist!
4. Free delivery and no minimum spend
Free delivery and without minimum spend for purchase through Click & Collect!
5. Choose your store
Choose to pick up products in a store near home, or a store that is convenient for you.
6. Try your Chosen Product at Store!
After receiving product, you can try it at the store. And if the product size does not fit, you can change it at the store*. (depends on the stock of each store. Exchange to different item has to be the same value or higher).