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Pick Up Today Service

Pick Up Today: A fast, free and convenient pickup shopping experience.

About Pick Up Today Service

A fast, free and convenient pickup shopping experience.

Note: We aim to have your order ready in as little as one hour, however during peak times it may take a little longer so please wait to receive your email confirming pick up is available.

It applies only during the opening hours of the selected store and is subject to product availability. Please note during peak times, your order may take more than one hour to be ready for collection.

How to Order

App/Mobile
Step 1: Find Your Item

Go to the product page of the item you’d like to purchase, select your preferred size and colour, then scroll to Find in Store to check availability at your preferred store.

Step 2: Select Pick Up Today

Tap the black PICK UP TODAY button at your preferred store to add the item to your cart.

Step 3: Add to Cart

Confirm your item details and add the product to your cart for Pick Up Today collection at your chosen store.

Step 4: Complete Your Order

Check your cart and place your order. Once your item is ready, we’ll send you an email so you can collect it in-store during opening hours.

In-Store Pick Up Services Available on UNIQLO.com


PICK UP TODAY CLICK & COLLECT (Shipped From Warehouse)
COLLECTION DESTINATION Collect from the UNIQLO store selected when you choose Pick Up Today on the product page. Collect from the UNIQLO store you select at checkout.
SERVICE COST 
Free. No minimum spend.  
Free. No minimum spend.
ESTIMATED COLLECTION TIME 
(Business Days)
Ready in as little as 1 hour
*Please wait for your ready to collect email before visiting the store.
VIC 2-5 days
NSW, ACT and SA 3-6 days
QLD 3-7 days
WA 3-8 days
*Please wait for your ready to collect email before visiting the store.
STOCK AVAILABILITY
Instore Stock
(Extended sizes and online exclusive products not available)
Products available online, shipped from our warehouse to your selected store.

Recommended Items

Frequently Asked Questions

After you have received an email to let you know your order is ready to pick up, please show your UNIQLO App Member Barcode or your order number to the service counter at the time of collection

Our team will be preparing your order as soon as possible during store opening hours. We aim to have your order ready in as little as one hour, however during peak times it may take a little longer so please wait to receive your email confirming pick is available.

We ask that you please double check that Pick Up Today has been selected, as Click and Collect is a different service. This ensures that the item comes from the store stock inventory.

You have 14 days to collect your order from the store once you receive "Your order is ready to collect" email. If you're unable to collect your order within the 14 days, you will receive your refund within 2-5 business days after the 14 days has passed.

We are not able to make any changes to orders once they are confirmed. If you cannot pick up your order, we can extend your collection time or process a refund upon request when it is ready to collect. Please contact our Customer Care team via chat, email or phone below for further assistance.

Please click here or information about returning or exchanging your Pick Up Today order.