my account

How do I create an account?

Go to the login page and select the “register” option.
Make sure that all required fields (indicated by an asterisk *) are completed.
Finalize your details and enjoy your UNIQLO experience!

How do I shop online?

You will need to register with us before your order can be processed (please see previous question). This ensures that we can make your shopping experience as easy as possible. We can store multiple delivery addresses for you, and you can choose to receive our weekly email newsletters.

Simply select an item from anywhere on the site, choose a color and size -- then add to your shopping cart. When you have finished shopping follow the checkout procedure.

All prices shown are correct at the time we enter them into the system. The total cost of the order is the price of the products ordered plus gift wrap (if selected), tax, and shipping.

At checkout, you can review and change your order details on the Order Summary page.

When you’re ready to complete your order, click the “Check Out” button, and you will be taken to the Payment page. Make sure you review this page carefully, as you won’t be able to change the order once payment has been processed. You’ll also be sent a confirmation email shortly after placing your order.

If you need help placing an order or have any other questions, please contact our customer service team by visiting our Contact Us

How do I subscribe to the UNIQLO newsletter?

Visit the home page, click on the link at the top, and enter your email address. Our email newsletter will keep you up-to-date with the latest arrivals, exclusive promotions, and limited offers.

I forgot my password – what should I do?

Go to My Account and click the ‘Forgotten Password’ link. You will receive an email explaining how to set a new password. Please ensure your email address is entered exactly as when you first registered it (as our system is very case sensitive).

I need to change my address or other details. What should I do?

Please log in to your account to change your personal details. Unfortunately, we cannot change the registered email address.

How do I unsubscribe from the UNIQLO newsletter?

Please use the link at the bottom of any promotional email from UNIQLO.

HOW CAN I CHANGE MY PROFILE INFORMATION?

Please login to your Uniqlo account. At the top right of the website, click on your name to reveal the options menu. Select “Profile Details”. Enter your current password in the top password field for verification. Then update the necessary information and click the “Next” button.

How can I check my order history?

Your account maintains an order history for your review. To review the history, please login to your Uniqlo account. At the top right of the website, click on your name to reveal the options menu. Select “Order History” to see all previously placed orders.

FACEBOOK CONNECT

What is Facebook Connect?
Facebook Connect allows you to connect your existing UNIQLO account to your Facebook account. Once you connect your accounts, you will be able to login to UNIQLO through Facebook. UNIQLO will not access your Facebook account without your prior authorization and you can disconnect at any time.

How do I login to UNIQLO using my Facebook account?
The first time you connect your accounts, you’ll automatically be logged in to UNIQLO.

Once your accounts are connected, you can login to UNIQLO one of two ways:

  1. If you are logged into Facebook, just go to the log-in page and you will automatically be logged into UNIQLO.
  2. If you are not logged into Facebook, click on the Connect button from the log-in page on UNIQLO and enter your information to login.

How do I connect my UNIQLO account from my Facebook account?
Login to your UNIQLO account on the website with your email and password.

Go to My Profile.
At the bottom of the page, check the box next to Connect to Facebook Account.
If you are prompted to enter your Facebook email address and password, enter them.

Click Connect.
Enter your UNIQLO email address and password.

How do I disconnect my UNIQLO account from my Facebook account?
Login to your UNIQLO account on the website with your email and password.
Go to My Profile.
At the bottom of the page, check the box next to Disconnect to Facebook Account.