Open communication is one of our core brand values, so please feel free to get in touch with us. We will respond within 24 hours, Monday to Friday, 9am – 5.30pm UK GMT time. Please be aware that all our e-mails are conducted in English.

Online shopping

For questions relating to an order, please either visit our Help or Returns and delivery sections, or e-mail

Customer service

Should you have any comments relating to customer service or a complaint, please e-mail We will ensure these matters are dealt with promptly.

Comments, suggestions and questions

For general enquiries, please e-mail

Press enquiries

For all press queries, that are not answered by visiting our Press centre, please e-mail

Careers information

To find out more information, or to apply for a role at UNIQLO, please either visit our Careers section, or email

6th Floor
1 Kingsway

Registered in England & Wales - Number 4845064