Open communication is one of our core brand values, so please feel free to get in touch with us. We will respond in the next working day, Monday to Friday, 9am – 5.30pm UK GMT time. Please be aware that all our e-mails are conducted in English.

Online shopping

For questions relating to an order, please either visit our Help or Returns and delivery sections, or e-mail

Customer service

Should you have any comments relating to customer service or a complaint, please e-mail We will ensure these matters are dealt with promptly.

Comments, suggestions and questions

For general enquiries, please e-mail

Press enquiries

For all press queries, that are not answered by visiting our Press centre, please e-mail

Careers information

To find out more information, or to apply for a role at UNIQLO, please either visit our Careers section, or email

6th Floor
1 Kingsway

Registered in England & Wales - Number 4845064