SHIPPING

What is your shipping policy?

We offer FREE delivery for all order, but there will be 100THB of packaging fee.

All orders will require a signature upon delivery. Delivery lead times are as follows.

Type Delivery lead-time
Standard 1-3 Working Days(1)
(1) Working Day means Mondays to Fridays, excluding Public Holidays

UNIQLO doesn’t deliver the products by itself and third party delivery companies are responsible for the delivery. UQTH is not a counterparty or contracting party with the customer for the delivery service of the products.

How can I track my order?

Please locate your tracking number from the delivery confirmation email or by logging into your account. Go to http://quantiumsolutions.com/th-en/ and enter your tracking number to see the status of your order delivery. Please allow some time for the website to reflect the status of the order. This could take a few hours after you receive the delivery confirmation email.

How do I receive my order if I am not home?

If you are not at home to receive your items, a notification card will be dropped in your mailbox.

I haven’t received my order.

Please locate your tracking number from the delivery confirmation email or by logging into your account. Go to http://quantiumsolutions.com/th-en/ and enter your tracking number to see the status of your order delivery. Please allow some time for the website to reflect the status of the order. This could take a few hours after you receive the delivery confirmation email.

If there is a delay, it will be indicated on the carrier's website. In the circumstance that you have not seen a status update of your delivery after a week since receiving the delivery confirmation email, please contact our customer care for further assistance.

I received multiple boxes; did I get charged multiple packaging fees?

We know you are excited to receive your order. In the rare circumstance that you receive more than one box for your delivery, please be assured that we will only charge 100THB per order regardless of the number of boxes received.

Do you offer international shipping?

We're sorry, we only ship to Thailand at this time. If you are staying in other countries, please check out the rest of our UNIQLO sites at the bottom of our website.