UNIQLO Press Release

2015.12.05

UNIQLO Hand Warmer Announcement

UNIQLO Hand Warmer Customer Announcement
UNIQLO暖手器客戶公告

In connection with recent concerns raised in the media regarding the use of our 10th Anniversary hand warmers, we would like to take this opportunity to share with the public the points regarding the correct and safe use of the item.

If you have any concerns or if you are dissatisfied with the hand warmers received during the promotion campaign, you are welcome to bring them to any one of our stores in Hong Kong or Macau for further checks. Thank you for your continuous support.

As a reminder, here are the instructions provided with each of the units:

Precautions:
1) When using batteries, install them with correct polarity; remove the batteries if not in use for an extended period;
2) When plugging through a USB, please use the USB cable provided in the package; after use, remove the cable immediately from the power supply; please note when using through a USB cable, do not install any kind of battery into the device;
3) Children and persons with physical or mental disabilities should use the product under guidance for instructions and to ensure safety; people with chronic diseases or peripheral sensory neuropathy should use the product with special care to avoid accidental burns;
4) Do not place the product in direct contact with the skin; always use it through clothing or inside the bag provided in the package. Do not use while sleeping to avoid burns. Stop using the product immediately if you feel unwell or notice abnormal skin symptoms.

Instructions:
1) Batteries Installation: twist open the lid in an anti-clockwise direction, and insert two pieces of 2A batteries, or connect with the external USB charger.
2) On/Off button: push button to the left (ON direction) is power on; right (OFF direction) is power off.
3) Batteries usage time is about 3.5 hours for each unit.
4) External USB charger: directly connect the USB interface to the power supply or computer (no electricity storage function).

鑑於近日媒體報導有關使用UNIQLO十週年暖手器的疑慮,我們希望藉此機會向市民再次提供正確及安全使用暖手器的方法和注意事項。

若閣下對活動期間收到的暖手器有任何疑問或不滿意的地方,我們歡迎閣下攜帶您所收到的暖手器到本港或澳門任何一間分店進一步查詢。感謝您持續對我們的支持。

以下再度提醒市民正確及安全使用暖手器的方法和注意事項:

注意事項:
1) 使用乾電池時,應按電池的正負極標示裝置,長時間存放不使用時應先取出電池;
2) 應用USB電線時應使用產品隨附的電線進行使用,使用完畢後應立即將USB電線拔離電源,注意使用USB電線時,切勿同時裝置任何類型的電池;
3) 孩童、行動遲緩及具身心功能障礙者,建議宜有人在旁指導及負責安全下使用,患有慢性疾病且末梢神經皮膚熱感覺遲緩者,使用時需特別留意避免燙傷意外;
4) 使用時儘量不要直接接觸皮膚,應隔著衣物或放置於產品所附之布袋中,且避免於睡眠中使用,以免引起燙傷,使用時若感覺身體不適,或皮膚有異常症狀,應立即停止使用。

使用方法:
1) 電池裝置方法:逆時針方向旋轉開上蓋,置入兩顆2A乾電池或外接USB電源。
2) 開關按鈕往左 (ON的方向) – 電源開啟,往右 (OFF的方向) – 電源關閉。
3) 乾電池每次使用時間約為3.5小時左右。
4) 外接USB電源:USB介面直接連接電源或電腦 (無儲電功能)。